Brown & Brown Dealer Services is dedicated to developing F & I professionals in the RV and Automotive retail space by utilizing the Proactive Development System. After this four-day F&I Certification Course, the participant will be able to: Complete the Brown & Brown Dealer Services ethics and compliance exam with a score of 80% or higher Conduct themselves in an ethical and compliant manner. Understand the role of F & I Manager Gain an understanding of Change Management Learn how F & I is a business within a business and that it requires an entrepreneurial approach Understand their job description and why it is important to embrace technology Get organized and how to manage the challenges Gain a basic knowledge of all products offered in F & I Understand the difference between product features and product benefits and how to become a product knowledge expert Gain an understanding why training...
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The Proactive Total Ownership Experience for the Experienced Sales Pro. Upon completion of this course the student will be able to: Goal setting on how to work unsold customers, sold customers, and service customers How to effectively follow up with customers to develop repeat business Phone skill: how to convert a lead into an appointment This proven Proactive Selling System® workshop will help sales employees acquire and enhance the skills necessary to succeed with today’s educated buyer. Participants will learn how to engage the customer by guiding them thru the ownership experience while eliminating today’s common objections.
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